News & blog

Find out more about what we are up to now.

Riverside mourns the loss of much-loved colleague, Ruth Richardson

It is with great sadness that we learned that our dear friend and colleague Ruth Richardson had passed away on Tuesday 3 January 2023 following a cancer diagnosis in February 2022. Ruth began her career in Riverside’s Care and Support service in 2016 before joining the Liverpool City Region team as a Regional Services Manager.

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Foundation donates £250k to help tackle food poverty

The Riverside Foundation – our Group charity – has donated £250,000 to support customers facing food poverty. Our Cost-of-Living survey, carried out in late 2022, exposed worrying evidence about the extent of hardship being experienced by customers due to rising food prices, energy costs and more. So, Foundation trustees felt they had to act promptly

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New initiative set to change the face of safeguarding in housing for good

Safeguarding Peer Review Group logo

Riverside has teamed up with fellow leading housing providers to set the direction of safeguarding in the sector. Safeguarding customers is paramount to Riverside as we believe that everyone has the right to live without fear or abuse in their own homes and communities. Which is why we have partnered with Home Group, Peabody and

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Riverside launches Climate Plan to ensure all homes more energy efficient

Riverside is this week launching its first ever Climate Plan.    Our Climate Plan, which runs from 2022-26, is our commitment to ensure our homes are all warm, affordable to run and free from damp and mould.  Climate change refers to long-term shifts in temperatures and weather patterns and the damaging effects that can be

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Riverside in the finals for European customer service awards 2022

Riverside and Switchee are finalists for two prestigious accolades at this year’s European Contact Centre and Customer Service Awards. These awards recognise organisations from across Europe who are leading the way in delivering exceptional customer service. Riverside has been nominated in two categories: Best Innovation in Customer Service and Best Cross-Functional Collaboration. Both nominations recognise

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Riverside shares proposals for £60m regeneration of Halton Lea

Proposals for the regeneration of Hallwood Park and Palace Fields are set to be shared with more than 2,500 residents in the area from today (Tuesday 20 September). For more than three years Riverside, which owns much of the property in the area, has been consulting with residents as well as Halton Borough Council, MPs,

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Freestyler puts her best foot forward for Riverside

Once a North West freestyle disco dance champion, Emily Harrison, is now strictly business. A mathematics graduate, the 21-year-old, is putting her numerical skills to good use as a Riverside finance and IT apprentice Why did you apply to be an apprentice? “It was a brilliant opportunity to go into a specialised area that utilises

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Bubbly Bethany sets her sights on seniority

Business Administration apprentice, Bethany Walsh, joined Riverside in July 2019. A bubbly and outgoing member of the team, she’s already playing an important role as a member of our strategy and planning team at our Head Office in Speke. The 21-year-old has enjoyed the role so much, she has now set her sights on a

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Jujitsu ace Jonathan grapples with finance at Riverside

At just 18, Jonathan Ward is already a skilled jujitsu blue belt. But now he’s also grappling with another goal – becoming a fully qualified accountant at Riverside. The Liverpool-lad, who works at our Head Office in Speke, spoke to us about his apprenticeship journey and the impact our Riverside apprenticeship scheme has had on

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