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Paul pens commemorative poem to mark 75th anniversary of VE Day

To mark the 75th anniversary of VE Day (Victory in Europe Day), Paul Chadwick, 62, gives an insight into his military career and discovering his love of writing. The talented poet has written a commemorate VE Day poem called Victory in Europe; The Beacon Remembers. Paul is from The Beacon, our homeless Veterans accommodation in
Read moreSupported services in Surrey adapt to continue to operate during lockdown

Riverside’s Ketan Patel, Surrey’s Regional Operations Manager, gives an insight into how we’re helping people who are homeless and keeping them safe during the coronavirus pandemic. The national housing association runs a number of homeless supported housing services in Surrey including Vaughan House and the Number Five Hub in Guildford, and Mike Jackson House, our
Read moreRiverside’s Darren rediscovers photography during Covid-19 lockdown

Riverside’s Darren Nile has rediscovered his love of photography while the government imposed lockdown is in place, as the finance analyst is missing his family. Here he gives some tips to snap that perfect picture. As many of us are taking time out from our day to get outside and enjoy some fresh air, there
Read moreRiverside volunteers step up to tackle COVID-19

More than 210 frontline and back office colleagues have stepped up to volunteer to provide extra support for Riverside’s customers to combat the impact of COVID-19. Riverside has developed its Volunteer Support Scheme to assist its frontline teams to respond to the threat of COVID-19, with a focus on additional help for vulnerable customers such
Read moreAnnual dinner laid on for residents at homeless hostel despite lockdown

‘It was the best meal I’ve had in three years,’ is the feedback from one diner at a homeless hostel in Doncaster who enjoyed a Sunday lunch cooked by two volunteers during the pandemic. Residents at Open House Plus on College Road were pleased that their annual Easter dinner went ahead as usual during the
Read moreThe Universal Declaration of Human Rights turns 70
By Jenny Crocker, Care and Support Service Manager On 10 December in 1948, the United Nations’ General Assembly set out the Universal Declaration of Human Rights, a common standard to affirm the basic rights and freedoms of all human beings. It sets out human rights to be universally protected. In 2009 it received a certificate from
Read moreSisters first Christmas together in nearly 70 years

This festive season is a magical time for three sisters in St Helens who will be spending their first Christmas under one roof after nearly 70 years! It’s been a while since sisters Jean Cook, Irene O’Donnell and Annie Walker have lived together – 67 years in fact when Jean moved out of the
Read moreHow we are helping customers to tackle fuel poverty

According to National Energy Action (NEA) around four million UK households are in fuel poverty, unable to afford to live in a warm home. Here at Riverside we can provide support for our customers who maybe struggling to pay their electricity, gas or other utility bills. Our Affordable Warmth Advisors are available across the country,
Read moreLiving with PMDD
During premenstrual dysphoric disorder (PMDD) awareness month, Riverside Housing Services Processing Officer Katarina Fleming-Scott talks about her eight-year battle with the debilitating monthly condition. I have a condition called premenstrual dysphoric disorder (PMDD) which is like a severe form of premenstrual syndrome (PMS). It is a condition that is becoming better known, but even now in the UK, it is
Read moreSupporting our customers through Universal Credit
By Rachael Robinson, Universal Credit Manager Riverside has been working with customers to help them move onto Universal Credit for a number of years now. Over that time we have listened to their concerns and issues and have tailored our support to make their Universal Credit journey as straightforward as we possibly can. To simplify
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