News & blog

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LGBT History Month

By Jenny Crocker, Care and Support Service Manager February is LGBT History Month – this year’s theme is peace, reconciliation and activism to mark the 50th anniversary of the Stonewall Riots in New York. There have been so many people over the decades who have made an impact on the LGBT community and LGBT rights,

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Unacceptable numbers of people sleeping rough in new figures

We are disappointed not to see a greater decrease in the number of rough sleepers in England as we are working so hard to tackle and prevent homelessness across the country. Although it is encouraging that the rate of increase has clearly slowed year on year. Everyone is moved to see people who sleep rough

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Riverside shortlisted for two national awards

Riverside has been shortlisted in two categories for the prestigious UK Housing Awards 2018. We’re in the running for ‘Outstanding Approach to Communication’ and ‘Outstanding Approach to Meeting Specialist Housing Needs’ in the annual awards which recognise excellence in the UK housing sector. The shortlisting for the communications award comes after Riverside and partners St

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Riverside volunteers spread festive cheer in Liverpool

Our Your Place and Evolve teams in Liverpool volunteered their time this week to help a local charity support residents in the L6 community over the festive period. Liverpool Six Community Association provides support for 7,000 people in Everton and surrounding areas of Liverpool. They donate, pack and deliver food, toys and clothing hampers for residents,

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Birthday smiles for residents as Riverside turns ninety

Riverside Chairman, Max Steinberg CBE visits Eva Cruikshank at her Riverside retirement living apartment at Fountain Court in Kirkdale.

A ninety year old great grandmother from Kirkdale received a 90th birthday surprise when Riverside Chairman, Max Steinberg CBE, dropped by with a bouquet of flowers and a quick bout of “Strictly Come Dancing”.   Eva Cruikshank was born in 1928 in Walton, just three miles from the site of Riverside’s first housing project in

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Universal Credit – putting the customer first

By Rachael Robinson, Universal Credit Manager We have joined forces with the Department for Work and Pensions (DWP) to encourage landlords to support their customers as they transition to the full service of Universal Credit. While a lot of the responsibility in both applying for Universal Credit and managing their finances lies with the customers

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Join our online Customer Panel

We want to know what you think about the service we deliver to you and how we can improve. Our online Customer Panel allows you to feedback on a regular basis through surveys emailed directly to you on a range of topics. We’ve over 200 members already and they’ve already given us their views on

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Emergency shelter available to rough sleepers in severe weather this winter.

Riverside's Homeless Outreach and Support Team (HOST) in Guildford.

As the temperature drops and dark winter nights draw in, Guildford’s Homeless Outreach and Support Team (HOST) are working extra hard to help rough sleepers in the town access accommodation and leave life on the streets behind.   The Homeless Outreach and Support Team (HOST) is commissioned by Guildford Borough Council and run by Riverside

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Research shows that many rough sleepers have experienced some sort of trauma in their lives

Rough Sleeper Service

A staggering 4,751 people were counted or estimated to be sleeping rough by local authorities in England on any one night in autumn 2017. Riverside’s Executive Director for Care and Support, John Glenton, reflects on this depressing statistic and the perceptions versus reality of sleeping rough.   Recently I have heard a number of people

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