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New Year, New Start, New You

By Nick Stephenson, project manager for employment and training. As we embark on a new year, many of us face far greater challenges than keeping to the resolutions made during the festivities. The Christmas hangover can result in real financial hardship for some. Choosing to forget about the rent for a few months to recoup
Read moreHousing conference with LGBT equality at its heart
Housing association tenants and customers who identify as lesbian, gay, bi and trans (LGBT) met to discuss issues relating to their housing needs, at a national conference held in Liverpool city centre. Riverside, which has its head office in Liverpool and properties across the country, hosted the event where customers from Merseyside, London and the
Read moreRent cut exemption only a halfway house for supported housing

The one-year rent cut exemption for supported housing only partly solves the problem, says Carol Matthews The government’s announcement at the end of last month of a year-long concession on rent reductions for sheltered, extra care and supported housing is a welcome step in the right direction. For Riverside this means greater security for over
Read moreBeing an LGBT leader
By John Glenton, Executive Director of Care & Support and co-chair of Riverside’s LGBT staff group, Spectrum I recently attended the Stonewall LGBT leadership programme. One aspect that surprised me was how quickly I was able to form relationships with a group of 36 people I had never met before. I realised that because the
Read moreAllpay direct debit transactions on Friday 8th September

On Friday 8th September, a fault with the Allpay payment service meant that duplicate payments were taken from some customers’ bank accounts. This was a system-wide fault with Allpay and has affected other housing providers and organisations who also use this payment service. This incident affects customers who have signed up to direct debit and
Read moreRiverside straight ally recognised by Stonewall

Following success in retaining its place in Stonewall’s top 100 LGBT employers list, Riverside is celebrating another award from the campaigning organisation. Communications officer, Roisin Rowley-Smith, was last week awarded North West Ally of the Year, for her work to profile LGBT equality at work, at a Manchester awards event hosted by Stonewall. Abby Crawford,
Read moreInternational Women’s Day

By Antoinette Turner, Spectrum co-chair On International Women’s Day I want to share the news about my new role as co-chair of Spectrum, our LGBT staff group. As women around the world celebrate their achievements, past and present, it’s as good a time as any to share my views on why lesbian and bisexual women
Read moreWorld Mental Health Day
Most people spend a large proportion of their time at work, and in recognition this year’s theme for World Mental Health Day is ‘mental health in the workplace’. Executive Directors Ian Gregg and John Glenton explore what Riverside is doing to support colleagues suffering with mental health issues.
Read moreThe Stonewall Riots – where it all began

Riverside is proud to be in the Stonewall Top 100 companies. But do you know where the name Stonewall comes from? Executive Director John Glenton explains the history behind the LGBT movement.
Read moreWe need to speak up on behalf of our sector

The sector must do more to shape the narrative around social housing after Grenfell, says Carol Matthews, Riverside’s Chief Executive The last few weeks have presented huge dilemmas for those of us working in social housing, especially for landlords who own or manage high and medium rise buildings. And whilst our focus has rightly been on urgently assessing
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