Login / Register 
Menu
Filter by category
Allpay direct debit transactions on Friday 8 December
On Friday 8 December, a fault with the Allpay payment service meant that duplicate payments were taken from some customers’ bank accounts. This was a system-wide fault with Allpay. This incident affects customers who have signed up to Direct Debit and were due to have payments taken from their accounts on 7 December only. Allpay’s
Read moreRecent website service disruption
Following a technical issue, we may not have received your enquiry if you sent it to us by filling out a form on our website between Friday 23 March and Tuesday 27 March. If you contacted us in this way during this period, please submit a new form or call us on 0345 111 0000.
Read moreRiverside welcomes Government’s proposed funding for supported housing
Today (Thursday 9 August) the Government announced that plans to fund ‘short-term’ supported housing via local authority grants have been dropped. All supported housing, including short-term, will continue to be funded via housing benefit – which will now be retained for this type of accommodation. Plans to fund sheltered and extra-care housing via a new
Read moreA view into the ‘Bi Bubble’
Jenny Crocker, Service Manager, talks about her experience at BiCon, the UK’s biggest gathering of bisexuals, their friends, partners and anyone with a positive interest in bisexuality.
Read moreRiverside helps Craig rebuild his life after being homeless and suicidal
New year, new beginnings: that’s just what Craig Holmes from Liverpool was thinking on 1st January 2013. But some devastating news was to come. It would trigger a chain of events that would see Craig estranged from his family, homeless and suicidal. Here he tells us what happened and how things are starting to get
Read moreStronger together
By Michael Gill, Service Manager As a gay man it might come as a surprise to say I’d never taken part in a Pride march before so I was feeling nervous about what to expect when I came to this weekend’s celebrations in Liverpool. I arrived early at the meeting point and got to experience
Read moreImpact Housing Association joins The Riverside Group
Impact Housing Association officially became a subsidiary of The Riverside Group on Monday 20 August 2018, following an overwhelmingly positive vote by the association’s shareholders on 4th June and subsequent completion of the legal processes required by the Regulator of Social Housing. The news was welcomed positively by the 120 employees at Impact, whose jobs
Read moreVoluntary Right to Buy Pilot Scheme in the Midlands
Riverside is taking part in a trial scheme in partnership with the government, offering tenants in certain areas of the Midlands the opportunity to buy their home under a voluntary sales scheme similar to the Right to Buy. Tenants taking part in the pilot could get a discount of up to 70% on the market
Read moreGovernment’s Rough Sleeping Strategy welcomed by Riverside
Riverside welcomes the government’s Rough Sleeping Strategy as a crucial first step towards meeting their manifesto pledge to end rough sleeping by 2027. It is refreshing to see that the government have worked with sector experts to fully understand the depth of issues facing people sleeping rough and have developed a strategy which sets out
Read moreRiverside responds to the Social Housing Green Paper
The government’s long-awaited Social Housing Green Paper has been published today. The Green Paper sets out 5 core themes: Tackling stigma and celebrating thriving communities Expanding supply and supporting home ownership Effective resolution of complaints Empowering residents and strengthening the regulator Ensuring homes are safe and decent A consultation has been launched alongside the Green
Read more