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Street Buddies shortlisted for volunteer award by the Mayor of London!

Riverside’s innovative Street Buddies scheme has been shortlisted in the prestigious Team London Awards 2017, run by Mayor Sadiq Khan! The awards has several categories which recognises volunteers that do great things for the city. Street Buddies in Westminster has been nominated in the Skills and Development category, recognising the positive impact the scheme makes to the
Read moreCEO Sleepout to help homeless people

Sleeping under the stars in wintry weather is just what John Glenton, Riverside’s Executive Director for Care and Support, will be doing next month to raise money to help homeless people in Manchester. Joining him at Old Trafford cricket ground will be senior employees from other organisations. Here, John shares his thoughts on why it’s
Read moreCelebrating Bi Visibility Day
Your retirement living update

£6m facelift for schemes We spent £6million refurbishing Retirement Living schemes in the year to April – and it’s part of a bigger £27million investment programme. Now we have started consulting with even more customers about the next phase of improvements in their schemes. Celebrate, de-stress and prepare for a super sleep! Your new Health
Read moreLGBT customers’ views wanted

We want to make sure Riverside’s services reflect and cater for people from all backgrounds. To support this, we’re launching a focus group for Lesbian, Gay, Bisexual and Transgender (LGBT) customers. It will help us find out what you think of our services, review our policies, and make sure we consider LGBT customers’ needs and
Read more“Riverside worked miracles for us…”

Six months ago, life was pretty good for Amy Tran, 25, and her husband, David. The couple, from Wigan, were looking forward to the birth of their third child. But then tragedy struck – David, 29, was diagnosed with a life-threatening disease. With David out of work, the bills soon mounted up and the family
Read moreIf things go wrong, we want to put them right…

Every year, Riverside carries out more than 200,000 repairs and we know it’s one of the most important services that we provide. Improving your satisfaction with the repairs service is one of our big priorities – and if you’ve got a complaint, or you have a maintenance issue, we want to hear from you. Customers
Read moreMore housing officers working for you where it matters most

For more than a year, we’ve been reorganising and making savings behind the scenes so we can invest more where it matters most – in neighbourhoods. As a result, from the winter onwards, there’ll be 40 per cent more housing officers to work with you in your home, or out and about where you live. Their hours will
Read more#HousingDay 2017: What social housing means to Riverside customers

Today is #HousingDay 2017 which celebrates the difference that social housing makes to people all over the country. This year the day is focused on telling customers’ stories and dispelling misconceptions about who lives in social housing. Next year Riverside will be 90 years old and our roots go back to 1928. We began life
Read moreHomelessness: Riverside’s response to this week’s National Audit Office report

This week’s report from the National Audit Office confirms what we are seeing on a daily basis across the country as we work with more and more people affected by homelessness. As the third largest provider of homelessness services in the country, we are acutely aware of the increase in rough sleepers and people threatened
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