Sleeping under the stars in wintry weather is just what John Glenton, Riverside’s Executive Director for Care and Support, will be doing next month to raise money to help homeless people in Manchester. Joining him at Old Trafford cricket ground will be senior employees from other organisations. Here, John shares his thoughts on why it’s

£6m facelift for schemes We spent £6million refurbishing Retirement Living schemes in the year to April – and it’s part of a bigger £27million investment programme. Now we have started consulting with even more customers about the next phase of improvements in their schemes. Celebrate, de-stress and prepare for a super sleep! Your new Health

We want to make sure Riverside’s services reflect and cater for people from all backgrounds. To support this, we’re launching a focus group for Lesbian, Gay, Bisexual and Transgender (LGBT) customers. It will help us find out what you think of our services, review our policies, and make sure we consider LGBT customers’ needs and

Six months ago, life was pretty good for Amy Tran, 25, and her husband, David. The couple, from Wigan, were looking forward to the birth of their third child. But then tragedy struck – David, 29, was diagnosed with a life-threatening disease. With David out of work, the bills soon mounted up and the family

Every year, Riverside carries out more than 200,000 repairs and we know it’s one of the most important services that we provide. Improving your satisfaction with the repairs service is one of our big priorities – and if you’ve got a complaint, or you have a maintenance issue, we want to hear from you. Customers

For more than a year, we’ve been reorganising and making savings behind the scenes so we can invest more where it matters most – in neighbourhoods. As a result, from the winter onwards, there’ll be 40 per cent more housing officers to work with you in your home, or out and about where you live. Their hours will