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Improving our services for you
Providing you with a great service is our number one priority. Many customers are happy with Riverside but we know we can do better and we’re committed to improving. So we’re looking closely at every area of the organisation and how we work. The aim? To spend more time in your neighbourhood and give you
Read moreLet’s ensure politicians champion associations
The sector needs to push the housing agenda to political candidates ahead of the general election, says Carol Matthews, Riverside’s Chief Executive Saying that we find ourselves in ‘unprecedented times’ is fast becoming a bit hackneyed. But not since the mid-1970s have we seen such quick successive general elections, not to mention a referendum on our membership of
Read moreLGBT conference for customers
If you’re interested in lesbian, gay, bisexual and transgender (LGBT) issues, why not join us at our annual LGBT tenants’ and residents’ conference?
Read morePromoting open conversations about mental health
It’s Mental Health Awareness Week (May 8 to 14, 2017). Here, Helen Gore, Head of Supported Housing, reflects on Riverside’s commitment to ending the stigma surrounding depression, anxiety and other conditions… Riverside recognises that the often traumatic histories experienced by the vulnerable people in our services means many of them will face some kind of
Read moreRemoving the stigma surrounding mental health
By Ian Gregg, Executive Director of Asset Services I am really pleased that today Riverside has formally signed up to the Time to Change employer pledge, standing by our commitment to help remove the stigma surrounding mental health. By doing this, we’re not only showing our support for this worthwhile campaign but also striving to improve
Read moreSupported housing: MPs call on Government to think again after hearing evidence from Riverside
A cross-party report from MPs today urged the Government to scrap plans to base housing benefit funding for vulnerable people living in supported housing on private sector rents. They said that if the proposals go ahead as planned, they could lead to a serious shortfall in the availability of specialist housing for vulnerable people, including
Read moreVoluntary Right to Buy for housing association tenants
Voluntary Right to Buy Pilot Scheme Riverside was one of five housing associations taking part in a trial scheme, in partnership with the Government, to offer tenants in certain areas the opportunity to buy their home under a voluntary sales scheme similar to the existing Right to Buy. The pilot ran up to March 2017 and
Read moreProperty MOTs win national award
Riverside’s Property MOTs have won a national accolade for an outstanding approach to repairs and maintenance at this year’s UK Housing Awards. The awards, organised by Inside Housing and Chartered Institute of Housing, celebrate the achievements of organisations, individuals and projects that are leading the way in affordable housing. The outstanding approach to repairs and
Read moreCambridge homeless services’ innovative work to help rebuild lives
Housing and support services in Cambridge have been praised for helping to transform the lives of homeless people….by using psychology and gardening. The Victoria Project and The Springs, based on Victoria Road, are run by housing association Riverside and provide accommodation and support to homeless adults. They also run an innovative gardening project for residents
Read moreTrying to push a ‘round shaped’ sector into an ‘LHA shaped’ hole…
What next for the funding of supported housing? As the sector awaits the outcome of a government inquiry, Simon Ketteridge, Riverside Care and Support’s Director of Business Development, considers the challenges that lie ahead… Every year, we support 16,000 customers in more than 300 homelessness and Retirement Living services across the country. Many of these
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