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Riverside’s homeless veterans campaign scoops prestigious Northern Marketing Award

Riverside’s Corporate Marketing team picked up the award for Best Not-For-Profit Campaign at the annual Northern Marketing Awards last night. More than 400 people attended the event in Manchester to celebrate and reward marketing excellence in the region. The award was for the Hardwick House digital marketing campaign, which used targeted Facebook and Twitter adverts
Read moreExtreme 400km charity bike ride from Leicester to Carlisle in two days!

A cycling duo took on an extreme Tour de France-style cycling challenge to help people fight cancer. David Taylor and Simon Allcock cycled over 400km (255 miles) from Leicester to Carlisle in two days, staying overnight in Liverpool, to raise money for Cancer Research UK. It is the longest ride they have ever embarked on,
Read moreWhat can we do to help tackle the rise in homelessness?

It’s World Homeless Day on October 10, which highlights the issue of people who are homeless in our communities. Riverside Care and Support provides accommodation and support for people experiencing homelessness, and John Glenton, Riverside’s Executive Director of Care and Support, explains what we are doing to increase our impact in tackling the current rise
Read moreDelivering homes for the North of England

Housing is key to revitalising the North of England, but it’s more important to look to the future than the past, says Carol Matthews, Riverside’s Chief Executive. Good quality, affordable housing of the right type and in the right place is essential to the health and wellbeing of individuals and communities. It should also be seen as an
Read moreSowing the seeds for a healthier lifestyle in Enfield

For a group of young residents in Enfield, getting their five-a-day just got easier. That’s because they’ve learned to plant and grow their own fruit and veg. And, as they’ve found out, healthy eating isn’t the only good thing to come from growing your own. A project being run for residents at Enfield Young People’s
Read more“Riverside worked miracles for us…”

Six months ago, life was pretty good for Amy Tran, 25, and her husband, David. The couple, from Wigan, were looking forward to the birth of their third child. But then tragedy struck – David, 29, was diagnosed with a life-threatening disease. With David out of work, the bills soon mounted up and the family
Read moreIf things go wrong, we want to put them right…

Every year, Riverside carries out more than 200,000 repairs and we know it’s one of the most important services that we provide. Improving your satisfaction with the repairs service is one of our big priorities – and if you’ve got a complaint, or you have a maintenance issue, we want to hear from you. Customers
Read moreVoluntas: Working with us

Some customers have contacted us to ask us about Voluntas and what they do. They’re a professional, accredited research company and help Riverside carry out confidential telephone surveys with you about the services you receive from us. The results are anonymised. Voluntas help us with: The customers’ satisfaction survey (known as STAR), which focuses on
Read moreKeep warm and cut your energy bills

With a summer of rain and some low temperatures, it’s no wonder three in 10 of us have already switched the heating on. Recent media reports suggested that eight million households flicked the switch as early as August – a move that’s sure to push up annual energy bills. And with winter not far off,
Read moreMore housing officers working for you where it matters most

For more than a year, we’ve been reorganising and making savings behind the scenes so we can invest more where it matters most – in neighbourhoods. As a result, from the winter onwards, there’ll be 40 per cent more housing officers to work with you in your home, or out and about where you live. Their hours will
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