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New research aims to improve Universal Credit claims for thousands of homeless people

New research, commissioned by Riverside, St Mungo’s, YMCA and The Salvation Army, could challenge current government thinking that housing costs for supported housing cannot remain within the welfare system. The study will seek to identify practical solutions to make Universal Credit work more effectively for vulnerable people who depend on supported housing. The study has
Read moreImpact and Riverside announce details of partnership pledge and tenant consultation

The Board of Impact Housing Association has backed partnership proposals for the Cumbria-based landlord to join The Riverside Group. Shareholders, who will have the final say, have been updated and a six-week consultation with tenants and leaseholders has now begun. A series of drop-in events will be taking place across the county so that Impact
Read moreShare your marvellous memories this April

Your Health and Wellbeing Service is going from strength to strength in Retirement Living schemes nationwide. And whether you live onsite, or you’re an older customer who lives nearby, there’s plenty to get involved with in the next couple of months… April – Marvellous Memories We’ll be hosting sessions with a ‘reminiscence’ theme and also
Read moreGovernment urged to make changes to end homelessness among ex-servicemen and women

New research1 released today [Tuesday 6th March] highlights how some vulnerable former servicemen and women slip through the net and end up homeless after leaving the Armed Forces. Veterans who took part in the study experienced a varied quality of advice on transitioning from the Armed Forces and inconsistent support from local housing authorities in
Read moreImpact and Riverside progress negotiations and consultation with tenants

Impact Housing Association and Riverside are finalising arrangements to consult with tenants, shareholders and other interested parties over proposals for the Cumbria-based landlord to join the Riverside Group. Tenants will be given advanced notice of a formal six week period of tenant consultation, likely to begin at the end of March. This will lead to
Read moreHow the sector can make a Big Change on homelessness

We simply cannot allow the rise in rough sleeping to carry on, writes Riverside’s Chief Executive Carol Matthews. With the recent cold snap, it just makes you think how dreadful it must be to spend a night on the streets and sadly, more people have to. Homelessness remains a massive problem for our country. Just walk down
Read moreYour Retirement Living

Get fit, get safe, get savvy – get together! Since its launch in May, thousands of Retirement Living customers up and down the country have benefited from our new Health and Wellbeing Service. It’s aimed at older customers and offers a range of themed, monthly activities to help you to remain independent and feel
Read moreYour new housing services go live

More housing officers are now working in neighbourhoods like yours after a major revamp of the way we provide services to you. They’re working more flexible hours so they can support you when it better suits you, as promised in the last edition of Your Riverside. It comes after we reorganised and made savings behind
Read moreConsultation on changing the way we serve customers

Changes to our frontline service mean customers will see us out and about in their neighbourhoods more than ever. And if they’re not around, there are plenty of other ways to access services online and over the phone. So we are consulting with customers and others about proposals to close the reception desk at offices
Read moreRiverside’s response to the Government’s consultation on housing costs for sheltered housing and extra care accommodation

Riverside is one of the largest charitable housing association groups in the country, owning and managing over 53,000 homes across England and Scotland. We are a significant provider of supported housing, delivering homes and services to over 10,000 customers across 872 schemes. Of these 223 schemes are sheltered housing and 15 are extra care. We
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