Our Intensive Intervention service helps customers under 30 years old who may be at higher risk of losing their home and are struggling with their tenancy. The service offers bespoke, tailored support to customers struggling with issues like: — ill-health  — debt — problems with the benefit system — redundancy  — young customers with first

As part of our ongoing commitment to protect your information, we’ve updated our privacy notice to reflect changes in data protection law introduced in May, giving you extra rights about how your personal data is used.  What is personal data? Data that identifies any living individual such as name, address, personal identifier like customer number.

At Riverside, we understand that no two customers are the same, so we offer you a variety of ways to keep in touch with us. If you have a visual impairment, dyslexia or learning difficulties you can: — register with us for online services so you can use tools like BrowseAloud — sign up for

We are underway with transforming the way we deliver repairs and maintenance, to give you excellent services and better experiences, with greater value for money. We know we need to improve satisfaction with our service, so we’re making wide ranging changes. These changes and more are coming across the country later in the year, so

The Board of Impact Housing Association has backed partnership proposals for the Cumbria-based landlord to join The Riverside Group. Shareholders, who will have the final say, have been updated and a six-week consultation with tenants and leaseholders has now begun. A series of drop-in events will be taking place across the county so that Impact