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The Government’s Make Things Right Campaign
The Government’s Make Things Right Campaign encourages social housing residents to first contact their landlord to report any issues or problems with their property and know how to contact if they are unhappy with their landlord and are struggling to get their problems resolved. We will do everything we can to resolve issues promptly and
Read moreGROW – Laura’s story
Read how Riverside’s GROW (Giving Real Opportunities for Work) programme started Laura’s career in housing.
Read moreCommunity Fun Day set to entertain and support customers over half-term
Teams from across Riverside will be on hand to help customers at a Community Fund Day in Langley, Middleton, this half-term. Housing officers and colleagues from a range of teams will be on hand at the event at the Burnside Community Centre (36 Burnside Crescent, M24 5NN) on Tuesday 20 February to provide support and
Read more£30K from our Community Fund helps transform disused gym into community hub cafe
Feedback from a customer survey undertaken as part of the Neighbourhood Plan for the Murdishaw Neighbourhood revealed that customers wanted more Community Events in the local area. Riverside have worked closely with Onward Homes to support the launch of a local Community Venue. A residents group came together and formed Gorsewood Green CiC and with
Read moreRiverside announces appointment of a new Group Chief Executive, Paul Dolan.
We are very pleased to announce that Paul Dolan has been appointed the Group’s new Chief Executive. Paul’s appointment follows the announcement last September that Carol Matthews, current Chief Executive of Riverside, will be retiring this year. Paul was appointed following a rigorous competitive process, clearly demonstrating his commitment to Riverside’s values and dedication to
Read moreThe Mortgage Charter – an information blog for Home Ownership customers
by Helen Reddington, Director of Home Ownership We are all impacted by the cost-of-living crisis. Whether it’s spending more on the weekly food shop, energy bills or, of course, housing, it’s been having an impact for some time now. This increase in costs is driven by high inflation and this is also driving up interest
Read moreWorking together to improve safeguarding and creating safer organisational cultures
In 2021 a small number of organisations decided to come together to look at how, as housing providers, we collaborate with customers on safeguarding related matters from a strategic and operational viewpoint. Over several months we reviewed each other’s policies, procedures, organisational structures, and processes. Each learning about areas where we could improve but, overall,
Read moreBe on the lookout – Tenancy Fraud Awareness Week
Help us to stamp out tenancy fraud. That’s the key message from Riverside for this year’s Tenancy Fraud Week (12-18 November 2023). Every year, we see countless examples of tenancy fraud – where people move in to social housing properties then sublet them to others at a profit. Our investigators spend countless hours investigating these
Read moreOp FORTITUDE Case Study – A’s Story
‘A’ is an Armed Forces veteran and self-referred to Op Fortitude when he was facing numerous challenges in his life. Read his story here.
Read moreOp FORTITUDE Case Study – T’s Story
‘T’ was referred into Op Fortitude by a medical charity after he was left homeless after spending months in hospital and losing his property. Read their story.
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