We’re pleased to confirm that the essential upgrade to our IT systems is now complete.

If you’re a former One Housing Group customer and are waiting for an activation email to sign up to My Riverside, that should be coming to you soon.

Because we had to run an “emergencies-only” service over the weekend, we are seeing high volumes of calls. So, if you do have a non-emergency issue to report – and you already have an account – why not try reporting it online via My Riverside?

Finally, thank you so much for your patience over the weekend and with the higher than usual waiting times this week. We had a low number of calls of the weekend which helped us to finalise this huge project effectively. We expect call waiting times to normalise soon.

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Online help

1 Oct 2015 IN Riverside news

We’re working hard to put more services at your fingertips, using quick access whenever you feel like it online. Riverside services online We’re giving you secure access to your rent statements and contact information. You’ll be able to see your payments and charges, help and advice and pay online. Plus, you’ll see the contact information

Riverside launches Riverside Retirement Living

22 Sep 2015 IN Riverside news

Joseph Williams Mews, Belle Vale, Liverpool

With figures showing that the over 65s will account for almost 60 percent of the increase in households by 2033, Riverside’s Executive Director of Care and Support Leann Hearne is championing a fresh approach to retirement housing for the 50 plus generation who want great homes, with the added support that retirement living brings

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Riverside launches Riverside Retirement Living

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