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Riverside Customer Voice dissolved at AGM
Members of the Riverside Customer Voice (RCV) have voted to dissolve the entity, paving the way for the creation of a new customer influence and accountability framework, designed to give customers more opportunities than ever before to influence our services and make them better. The decision was taken at the Annual General Meeting of RCV
Read moreFantastic response to engagement survey
3821 people have responded to the Resident and Customer Task and Finish Group’s recent survey on customer engagement opportunities at Riverside. The group thank all of you for taking the time to fill it in. The survey – designed by customers, for customers – was sent out in January via email and by post and
Read moreRiverside welcomes MP to see vital community projects at work in The Oval Centre
Josh MacAlister MP was welcomed to the Oval Centre community space in the heart of the Salterbeck estate in Workington to see the initiatives run there by Riverside.
Read moreLondon Scrutiny Panel Report
The Riverside London (One Housing) Residents Scrutiny Panel have completed their report on the Resident Voice inspection and here are their findings: Thank you to everyone who returned our survey about this. It provided the evidence needed to see what Riverside needs to do to involve more residents. We asked you how One Housing was
Read moreRiverside and Bellway London hold topping-out ceremony at regeneration project in Lambeth
A topping-out ceremony has been held to mark a key milestone at a regeneration project in Lambeth that will create a community of more than 400 new homes. The event took place on Friday 7 February at Arbour Square, the 441-home development which is a joint venture between social housing provider The Riverside Group and
Read moreHome is where the heart is: Riverside customer turned apprentice wins national award
A Riverside customer who joined our Evolve maintenance team has been named Apprentice of the Year at the National Housing Maintenance Forum (NHMF) Best Practice Awards. Callum Abdallah, who lives in Liverpool, first discovered his interest for all things electrical while watching our Evolve operatives at work in his home. He was determined to pursue
Read moreHuman Rights Day 2024 “Our Rights, Our Future, Right Now,”
Michael Gill, Co-chair of Pride – our LGBTQIA+ colleague group Every year, on 10th December, the world comes together to celebrate Human Rights Day. This date marks the adoption of the Universal Declaration of Human Rights (UDHR) in 1948 – a groundbreaking document that established the fundamental rights every person is entitled to, regardless of
Read moreWorld AIDS Day 2024: Reflecting on progress and challenges in the UK
Michael Gill, Co-chair of Pride – our LGBTQIA+ colleague group Each year on 1 December, World AIDS Day provides an opportunity to remember those who have died of AIDS-related illnesses, celebrate advancements in treatment and prevention, and renew the call to action in the fight against HIV/AIDS. In the UK, this day serves as a
Read moreShowing support for ASB Awareness Week 2024
We’ve joined a national campaign to tackle anti-social behaviour (ASB) and keep our customers and neighbourhoods safe. Running from Monday 18 to 24 November, ASB Awareness Week 2024 aims to encourage communities to take a stand against ASB and highlight the actions that can be taken by those experiencing it. Organised by Resolve, the UK’s
Read moreThe Importance of Trans Day of Remembrance
Michael Gill, Co-chair of Pride, Riverside’s LGBTQIA+ colleague group. Trans Day of Remembrance (TDOR), recognised every 20 November, aims to honour the lives of transgender people who have been lost to violence and discrimination. In the UK, this day holds a unique significance, reflecting both the progress made in advancing trans rights and the ongoing
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